PRIVATE MAYO CLINIC INSURANCE for CANADIANS

MyCare Insurance Program^†

Find more about:

• MyCare for Individuals
• MyCare for Couples
• MyCare for Families
• MyCare for Groups & Associations

The MyCare Insurance Program^† offers Canadians an unprecedented health insurance benefit featuring medical expertise from Mayo Clinic. When diagnosed with a serious illness or major orthopedic concern, MyCare offers you and your family access to a timely first or second medical opinion from Mayo Clinic, and if required, additional diagnostics or on-site care or treatment at a Mayo Clinic campus (Phoenix/Scottsdale, AZ; Rochester, MN; Jacksonville, FL).
† Arranged by MSH International (Canada) Ltd. and effected through certain syndicates at Lloyd’s Underwriters.
The MyCare Insurance Program^† provides the following benefits:

• Formal Medical Review: Mayo Clinic will confirm a diagnosis obtained in Canada or will assist in making a diagnosis when no definitive diagnosis has been made. Mayo Clinic physicians/experts will review your records and provide a formal opinion;
• Additional Diagnostic Testing: Receive additional testing, such as an MRI or CAT scan, as deemed necessary by Mayo Clinic to confirm or arrive at a diagnosis, performed within Canada or at a Mayo Clinic campus in the U.S., depending on the situation;
• Access to Treatment: Obtain treatment for the diagnosed condition at a Mayo Clinic campus (Phoenix/Scottsdale, AZ; Rochester, MN; or Jacksonville, FL);
• Consultation for Difficult to Diagnose Health Issues: When no firm diagnosis has been achieved in Canada within 60 days of the first specialist appointment, you will receive consultation from Mayo Clinic.

Policy holders under the MyCare Insurance Program^† will not be required to seek treatment options in Canada regardless of whether the recommended treatment is available in Canada.
OneWorld Assist Inc. will serve as your case manager and facilitate the transfer of your records to Mayo Clinic.
The MyCare Insurance Program^† introduces you to a lasting relationship with Mayo Clinic, providing peace of mind that in the event of a serious illness you and your loved ones have access to efficient and compassionate world-class medical care. Medical opinion, collaborative consultation and treatment at Mayo Clinic are covered through the MyCare Insurance Program^† in cases of serious illness and major orthopedic diagnosis.
Apply Online Now

World-class Care at Mayo Clinic

At its core, Mayo Clinic practices medicine based on one overriding value passed down from its founders: the needs of the patient come first. This philosophy has instilled a culture of caring and has guided Mayo Clinic to excellence since its founding more than a century ago. (see www.mayoclinic.org/history for more information)

Mayo Clinic quick facts:

• Mayo Clinic is a not-for-profit organization that cares for over half a million people each year.
• Canadians have been traveling to Mayo Clinic for care for decades. Currently, thousands of Canadians travel each year to Mayo Clinic’s campuses in Minnesota, Arizona, and Florida.
• Mayo Clinic is the first and largest integrated medical group practice in the world.
• Mayo Clinic employs over 3,700 physicians and scientists, representing virtually every subspecialty of medicine.
• Mayo Clinic employs over 49,000 administrative and allied health staff.
• A team approach is the hallmark of Mayo Clinic’s approach to patient care, grounded in the firm belief that collective expertise is what best serves patients.
• Patients are served at any of Mayo Clinic’s three campuses that include full-service hospitals and extensive outpatient clinical facilities: Rochester MN, Phoenix and Scottsdale AZ and Jacksonville FL.

(for more information, visit www.mayoclinic.org)

Complementing the Canadian Health Care System

The MyCare Insurance Program^† complements the Canadian Health Care System by delivering services in two stages: (1) an eConsult delivered by a Mayo Clinic physician to either confirm a diagnosis delivered in Canada or render a diagnosis when one has not been achieved, and (2) treatment at a Mayo Clinic facility, if deemed appropriate.
In the event that you or your family receive a diagnosis of a serious illness or must undergo major surgery, or if your doctors are unable to arrive at a diagnosis for your condition within 60 days, you will contact OneWorld Assist Inc. OneWorld Assist, operating as a case manager for MyCare, will initiate an eConsult with Mayo Clinic, whereby:

1. You will be instructed to gather the relevant medical information from your medical provider(s) in Canada.
2. MyCare’s medical director will forward these documents to Mayo Clinic and request a medical opinion from the appropriate Mayo Clinic physician(s).
3. You will be offered a retest of pathology, if needed.
4. An analysis report, including a review of your current treatment protocol or recommended surgical procedure, will be forwarded to you for review, and if you so designate, to your Canadian doctor as well.
5. If the analysis contains additional diagnostic testing and treatment recommendation, you’ll receive testing at the nearest approved diagnostic facility and the recommended treatment will commence, either in Canada or at the appropriate Mayo Clinic facility.

Building a Lasting Connection to Mayo Clinic

Subscribers to the MyCare Insurance Program^† will have access to Mayo Clinic health information and Mayo Clinic programs. The MyCare connection with Mayo Clinic provides education and information on healthy living.

• Information that will keep you up to date with advances in diagnostics, treatment and procedures for serious illness.
• Access to e-newsletters.
• Special pricing on valuable approved healthcare products and services.

Quick Facts and Highlights of the MyCare Insurance Program^†

• No medical underwriting or exam is required.
• Medical costs are paid directly by MyCare to Mayo Clinic.
• No deductibles or co-payments are required.
• Travel expenses are included.
• Coverage is provided to age 75.
• Payments are eligible for Private Health Services Plan (PHSP) or Health Spending Account (HSA) tax-deductions.
• The MyCare Insurance Program^† is subject to a pre-existing condition clause*

Efficient and Compassionate Medical Care

The MyCare Insurance Program^† provides the affordable peace of mind that you and your family deserve. Our health insurance complements the existing Canadian health care system to help achieve the most successful patient outcomes.
* Services are not available for diseases or conditions that were already diagnosed or for which you have received treatment prior to becoming a policy holder.