MyCare Insurance Program†
The MyCare Insurance Program
† offers Canadians an unprecedented health insurance benefit featuring
medical expertise from Mayo Clinic. When diagnosed with a serious illness or major orthopedic concern, MyCare offers you and your family access to a
timely first or second medical opinion from Mayo Clinic, and if required, additional diagnostics or
on-site care or treatment at a Mayo Clinic campus (Phoenix/Scottsdale, AZ; Rochester, MN; Jacksonville, FL).
† Arranged by MSH International (Canada) Ltd. and effected through certain syndicates at Lloyd’s Underwriters.
The MyCare Insurance Program
† provides the following benefits:
- Formal Medical Review: Mayo Clinic will confirm a
diagnosis obtained in Canada or will assist in making a diagnosis when
no definitive diagnosis has been made. Mayo Clinic physicians/experts
will review your records and provide a formal opinion;
- Additional Diagnostic Testing: Receive additional
testing, such as an MRI or CAT scan, as deemed necessary by Mayo Clinic
to confirm or arrive at a diagnosis, performed within Canada or at a
Mayo Clinic campus in the U.S., depending on the situation;
- Access to Treatment: Obtain treatment for the
diagnosed condition at a Mayo Clinic campus (Phoenix/Scottsdale, AZ;
Rochester, MN; or Jacksonville, FL);
- Consultation for Difficult to Diagnose Health Issues:
When no firm diagnosis has been achieved in Canada within 60 days of
the first specialist appointment, you will receive consultation from
Mayo Clinic.
Policy holders under the MyCare Insurance Program
†
will not be required to seek treatment options in Canada regardless of
whether the recommended treatment is available in Canada.
OneWorld Assist Inc. will serve as your case manager and facilitate the transfer of your records to Mayo Clinic.
The MyCare Insurance Program
†
introduces you to a lasting relationship with Mayo Clinic, providing
peace of mind that in the event of a serious illness you and your loved
ones have access to efficient and compassionate world-class medical
care. Medical opinion, collaborative consultation and treatment at Mayo
Clinic are covered through the MyCare Insurance Program
† in cases of serious illness and major orthopedic diagnosis.
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World-class Care at Mayo Clinic
At its core, Mayo Clinic practices medicine based on one overriding
value passed down from its founders: the needs of the patient come
first. This philosophy has instilled a culture of caring and has guided
Mayo Clinic to excellence since its founding more than a century ago.
(see www.mayoclinic.org/history for more information)
Mayo Clinic quick facts:
- Mayo Clinic is a not-for-profit organization that cares for over half a million people each year.
- Canadians have been traveling to Mayo Clinic for care for decades.
Currently, thousands of Canadians travel each year to Mayo Clinic’s
campuses in Minnesota, Arizona, and Florida.
- Mayo Clinic is the first and largest integrated medical group practice in the world.
- Mayo Clinic employs over 3,700 physicians and scientists, representing virtually every subspecialty of medicine.
- Mayo Clinic employs over 49,000 administrative and allied health staff.
- A team approach is the hallmark of Mayo Clinic’s approach to
patient care, grounded in the firm belief that collective expertise is
what best serves patients.
- Patients are served at any of Mayo Clinic’s three campuses that
include full-service hospitals and extensive outpatient clinical
facilities: Rochester MN, Phoenix and Scottsdale AZ and Jacksonville FL.
(for more information, visit www.mayoclinic.org)
Complementing the Canadian Health Care System
The MyCare Insurance Program
†
complements the Canadian Health Care System by delivering services in
two stages: (1) an eConsult delivered by a Mayo Clinic physician to
either confirm a diagnosis delivered in Canada or render a diagnosis
when one has not been achieved, and (2) treatment at a Mayo Clinic
facility, if deemed appropriate.
In the event that you or your family receive a diagnosis of a serious
illness or must undergo major surgery, or if your doctors are unable to
arrive at a diagnosis for your condition within 60 days, you will
contact OneWorld Assist Inc. OneWorld Assist, operating as a case
manager for MyCare, will initiate an eConsult with Mayo Clinic, whereby:
- You will be instructed to gather the relevant medical information from your medical provider(s) in Canada.
- MyCare’s medical director will forward these documents to Mayo
Clinic and request a medical opinion from the appropriate Mayo Clinic
physician(s).
- You will be offered a retest of pathology, if needed.
- An analysis report, including a review of your current treatment
protocol or recommended surgical procedure, will be forwarded to you for
review, and if you so designate, to your Canadian doctor as well.
- If the analysis contains additional diagnostic testing and
treatment recommendation, you’ll receive testing at the nearest approved
diagnostic facility and the recommended treatment will commence, either
in Canada or at the appropriate Mayo Clinic facility.
Building a Lasting Connection to Mayo Clinic
Subscribers to the MyCare Insurance Program
†
will have access to Mayo Clinic health information and Mayo Clinic
programs. The MyCare connection with Mayo Clinic provides education and
information on healthy living.
- Information that will keep you up to date with advances in diagnostics, treatment and procedures for serious illness.
- Access to e-newsletters.
- Special pricing on valuable approved healthcare products and services.
Quick Facts and Highlights of the MyCare Insurance Program†
- No medical underwriting or exam is required.
- Medical costs are paid directly by MyCare to Mayo Clinic.
- No deductibles or co-payments are required.
- Travel expenses are included.
- Coverage is provided to age 75.
- Payments are eligible for Private Health Services Plan (PHSP) or Health Spending Account (HSA) tax-deductions.
- The MyCare Insurance Program† is subject to a pre-existing condition clause*
Efficient and Compassionate Medical Care
The MyCare Insurance Program
† provides
the affordable peace of mind that you and your family deserve. Our
health insurance complements the existing Canadian health care system to
help achieve the most successful patient outcomes.
* Services are not available for diseases or
conditions that were already diagnosed or for which you have received
treatment prior to becoming a policy holder.